West Street Surgery Chipping Norton Oxon OX7 5AA Tel: 01608 642529


Out of Hours Service

Under the new GP Contract doctors are no longer directly responsible for the care of patients 24 hours a day and out of hours services are organised by the Primary Care Trust in Banbury. The previous service provided by a deputising service has been replaced with an out of hours system organised and run by local doctors but primarily based in Banbury with a mobile doctor available for urgent home visits.

What you should do if you require a doctor on a Saturday morning:

Should you require to be seen by a doctor please call 0845 345 8995 and an operator will take your details.

Your call will then be passed to the local emergency clinic at which point the doctor assessing the call will either:

  • Arrange for you to be seen at the emergency clinic in Chipping Norton.
  • Call you back to discuss your problem and offer advice.
  • Arrange for a home visit.

Should the doctor decide that you need to attend the emergency clinic you will be contacted by the receptionist, who will provide you with the time and location of your appointment.

It is possible that if the local emergency clinic if full that you will be asked to see a doctor at the Primary Care Centre at the Horton Hospital in Banbury.

Please note that on Saturday morning you will no longer be able to call the surgery directly to make and appointment. However, an answerphone message will provide the details of the telephone number shown above.

What you should do if you need to contact a doctor as an emergency when the surgery is closed:

  • During evenings, weekends and public holidays, should you need to see a doctor in an emergency please call 0845 345 8995. This number is provided by an answerphone message on the surgery telephone number which is 01608 642529.

Click here to open a copy of our Out of Hours Arrangements.

NHS Direct

Tel: 0845 4647
This is a nurse led advice and health information service available 24 hours.

 

Quick Links

What you should do if you have any comments or complaints about the Out of Hours Service:
Should you have any comments or complaints about the Out of Hours Service please contact the Patients Liaison Service (PALS) at the PCT on 0800 783 6210.

News & Notices

As from 14 November 2009 we will be open every Saturday to provide emergency cover only. You will still be required to go directly through the official out of hours system if you need to see a doctor. West Street patients will be able to collect any pre-ordered medication.

Read more news HERE

*New Service*
Online repeat prescription ordering - READ MORE HERE