• You think there may be a back or neck injury or any other injury that could be made worse by movement
• The person is in shock
• The person has breathing problems
• The person has severe chest pains

If the patient is not seriously ill or injured

• Take the patient directly to the accident department of the nearest hospital

When to seek urgent medical attention

• Head injuries
• Loss of consciousness
• Severe bleeding, chest or stomach pains
• Broken or dislocated bones
• Choking

Recovery Position
If the patient is unconscious but breathing

• Turn them on their side
• Check airway is open by lifting their chin and tilting the head back slightly

How to recognise severe chest pain or a heart attack

• Vice-like pain in the middle of the chest, often spreading down the left arm and jaw
• Shortness of breath
• Sudden faintness or giddiness
• Grey pallor to the skin
• Lips look blue

What to do if the pain does not ease

• Ring 999
• Make the patient comfortable

How to recognise medical shock

• Patient becomes pale, sweaty, drowsy and confused

If conscious

• Seek urgent medical help
• Reassure the patient
•  Do not give anything to eat or drink

If conscious but breathing

• Place in recovery position