Dispensary Hours
The dispensary department is available to our patients from 8.30 am – 6.30 pm Monday to Friday. The dispensary is also open every other Saturday morning when the surgery is open for duty. Availability is from 9 am – 11.45 am.

Dispensary Team
There are four members of our team that our qualified to work within the dispensary department. Sue Butterworth is our Dispensary Manager; she works along with Pauline, Karen and Nicky. The all carry the relevant qualifications required to work within a surgery dispensary.

We also have a Pharmacist who comes to the surgery once a week on a Friday to carry out all of our patient annual medication reviews.

Dispensing for Patients
We are only able to dispense for patients who live more than 1 mile away from a chemist. This is not a rule set by ourselves, but by the agency who govern what is carried out by any dispensing organisation.

Dossett Boxes
Karen is the member of the team who is responsible for refilling the dossett boxes for our patients who require them. This is decided by the relevant doctor as to whether this service is applicable to any of our patients.

Re-ordering of Prescriptions
Our patients have the ability to order a prescription at any time they chose. They have four options available to them:

1. Prescription slips can be posted to the practice
    
2. Prescription slips can be handed in at the surgery in the box provided
    
3. Leave message on answer phone which is available 24 hours per day / 7 days per week. Please telephone 01608 642529 and select 2 from the options, you are then requested to leave your name, address and date of birth before giving them names of the medications you would like to order.
    
4. E-mail, we are able to take e-mail requests from our patients. Please discuss this with Sue or any other member of the dispensary team before starting to order in this way.

When ordering your repeat prescriptions, please allow 2 full working days before you come to the surgery to collect either your medication or your prescription. We do receive a twice daily delivery from our main wholesaler but some supplies come from other suppliers who only deliver once a day.

Chemist Prescriptions
We are not able to dispense for any of our local patients who live in Chipping Norton.

However, we are able to offer a collection service which ensures that once your prescription has been authorised and signed by a doctor it will be collected by your chosen chemist in Chipping Norton and dispensed ready for collection. If you would like this to happen then please ask for further information from the surgery.
If you wish to collect your prescription from the surgery then you need to come in and collect it from reception, after leaving it a full 2 working days.

Delivery Service
There is a delivery service available to all patients who find it difficult to collect their prescriptions. However, this is a private independent service. If you would like further details regarding this service please enquire at the surgery.

Out of Hours Urgent Medication
If you require medication urgently when the surgery has closed,
Please telephone 0845 345 8995.
Local Out of Hours Pharmacies are:

CO OP CHEMIST
HIGH STREET
CHIPPING NORTON
9 am – 5.30 pm Saturday

BOOTS THE CHEMIST
HIGH STREET
CHIPPING NORTON
8.30 am – 5.30 pm Saturday
11 am – 4 pm Sunday

SAINSBURY’S
OXFORD ROAD
BANBURY
8.00 am – 8.00 pm Saturday
10.00 am – 4.00 pm Sunday
Weekday Evenings until 9.00 pm

^ Top of page